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Who we serve

Operations built for the complexity of academic medicine

Academic medical centers run three missions at once — clinical care, teaching, and research — across many entities and every payer. Metolius brings enterprise-grade operations to all of it: one operating layer, one live dashboard, always-on AI, delivered under one contract and one SLA.

The reality

Three missions, many entities, one back office that was never built for the scale

An academic medical center is not one organization. It is a faculty practice plan, a hospital enterprise, teaching programs, and research operations — each with its own specialties, systems, and payer relationships. Credentialing spans a large provider roster and a steady rotation of trainees. Revenue cycle runs across multi-specialty billing rules and every payer in the market. Contracting is negotiated entity by entity when it should move as one network. Complexity grows faster than any single team can staff for, and leadership rarely sees the whole picture in one place.

What we do

What Metolius runs for you.

Credentialing across faculty and trainees

CAQH managed and payer enrollment run across the network — for faculty providers and the steady rotation of new hires — so time-to-first-payment is managed even as the roster turns over. Re-credentialing tracked, never left to lapse.

Revenue cycle for multi-specialty scale

Denials, days-in-AR, coding, and collections managed end to end across every specialty and every payer — one operation working the queues to defined SLAs, with the full picture visible in real time instead of a quarterly report.

Payer contracting as one network

Contracting negotiated for the enterprise rather than entity by entity — rate improvement, Medicare Advantage contracts, and capitation readiness handled with the leverage of the whole system behind the table.

Value-based care across the academic panel

Risk stratification, care-gap closure, HCC coding, quality measures, and patient outreach run across a large, complex population — so shared-savings performance is managed, not left to clinical teams already carrying teaching and research.

How it works

From first call to live operation.

1

Discovery

We map the full picture — every entity, specialty, and payer relationship — so nothing about the academic structure is lost in translation.

2

Migration

Your data, queues, and workflows move onto PracticeOS across the enterprise, on your existing systems where they work, with no rip-and-replace.

3

Dedicated ops team, SLAs in writing

A team works your credentialing, RCM, contracting, and value-based-care queues to defined service levels — the operator and the platform under one contract and one SLA.

4

Live myMetolius dashboard

Leadership sees the numbers that matter across all entities in one live view, refreshed in real time and stated in plain language.

What changes

What your operation feels like.

One operation across many entities
Credentialing, revenue cycle, contracting, and value-based care run as a single operation across the faculty plan, the hospital enterprise, and everything in between — instead of a different back office per unit.
One live view for leadership
The state of operations across every entity and payer, surfaced in myMetolius in real time and in plain language — so leaders decide from the whole picture, not from stale reports.
Capacity that scales with the roster
Enterprise operations that absorb faculty growth and constant trainee rotation without the back office becoming the bottleneck.
A service level that never drifts
Defined SLAs in writing, held across the whole system — operations that do not stall when volume or complexity rises.

Bring one operating layer to every mission

Backed by fifty years of combined enterprise depth — Continuant, our parent, has served the world's largest health systems and insurers for three decades, and is a two-time Microsoft Partner of the Year — with SOC 2 Type II, HIPAA-compliant operations, enterprise SSO, role-based access control, and full audit logging throughout.